Basketball Hall of Famer Dennis Rodman made a name for himself in the NBA by perfecting one skill—rebounding. After playing pro ball for 14 years, he retired as the only man to lead the league in rebounding for seven consecutive seasons. He was known as a rebounding specialist, amassing nearly 12,000 rebounds during his career (1986-2000).
You and I are not professional basketball players, but we can benefit from becoming superstar rebounders in our own lives. We all need the ability to bounce back from adversity and turn negatives into positives. That kind of emotional rebounding keeps you in the game, regardless of how many fouls have been called on you.
In the book, “Successful Women Think Differently,” business coach Valorie Burton lays out a strategy to deal with major setbacks. After events like divorce or job loss we can begin recovering by telling ourselves four empowering messages:
1. This is a major blow, but it’s not the end of the world. I can start over.
2. I made some mistakes and I will learn from those events, so I don’t repeat them in the future.
3. All things work together for good, so I’m determined to come out of this situation stronger and wiser.
4. I’m not the only person to ever go through something like this. Other people have bounced back from similar situations.
If you’re recovering from a bad breakup, it might be tempting to beat yourself up and sulk. But this is the best time to apply Valorie’s strategy. Remember, healing takes time, and we eventually need to move on from unsuccessful relationships. After you have a little emotional distance from the trauma, identify why the marriage or relationship went sour and don’t make those same mistakes with your next mate.
Figure out how you can grow stronger and wiser from this experience. Don’t get bogged down, reliving your mistakes. They are just opportunities you can learn from. Many others have faced similar situations and they eventually bounced back.
I have had my share of challenges, changes and hard times. I have survived divorce, ridiculously high credit card debt and job layoffs. And I can assure you that it’s not the end of the world, I’ve learned from my mistakes, now I’m stronger and wiser because of those tough life lessons. Over the years, I have developed superstar rebounding skills!
Common-sense presentation tips for business executives, coaches, professionals and entrepreneurs who need big results!
Wednesday, February 26, 2014
Sunday, February 9, 2014
Is Rosa Parks Still Relevant Today?
It’s almost been a year since President Barack Obama unveiled the first full-length statue of an African-American in the U.S. Capitol. And this summer I was filled with pride when I saw Rosa Parks’ nine-foot-tall bronze statue for the first time. It is a beautiful tribute to her strengthen of character and determination.
Ms. Parks is the first black woman honored with a statue in the Capitol’s National Statuary Hall. Her refusal to give up her seat on a segregated city bus in Montgomery, Alabama led to a year-long boycott that propelled Martin Luther King Jr. into the national spotlight and resulted in the 1956 U.S. Supreme Court decision banning segregation on public transportation across the nation.
When President Obama dedicated her statue on February 27 of last year, he painted this picture of her legacy:
“Rosa Parks tells us there’s always something we can do. She tells us that we all have responsibilities, to ourselves and to one another. She reminds us that this is how change happens—not mainly through the exploits of the famous and the powerful, but through the countless acts of often anonymous courage and kindness…and responsibility that continually, stubbornly, expands…our conception of what is possible.”
Her historic actions took place nearly 60 years ago, but clearly Ms. Parks’ courage, sense of civic responsibility and vision of a better America are still relevant today. In 2014, I would like to see more lawmakers take courageous steps to end gun violence, more professionals take on the responsibility to mentor our youth and more student athletes with the vision to see that college is more than a stepping stone to the NFL or NBA.
Let’s keep Ms. Parks’ legacy of courage, responsibility and vision alive long after Black History Month ends by stepping outside of our comfort zones armed with:
Ms. Parks is the first black woman honored with a statue in the Capitol’s National Statuary Hall. Her refusal to give up her seat on a segregated city bus in Montgomery, Alabama led to a year-long boycott that propelled Martin Luther King Jr. into the national spotlight and resulted in the 1956 U.S. Supreme Court decision banning segregation on public transportation across the nation.
When President Obama dedicated her statue on February 27 of last year, he painted this picture of her legacy:
“Rosa Parks tells us there’s always something we can do. She tells us that we all have responsibilities, to ourselves and to one another. She reminds us that this is how change happens—not mainly through the exploits of the famous and the powerful, but through the countless acts of often anonymous courage and kindness…and responsibility that continually, stubbornly, expands…our conception of what is possible.”
Her historic actions took place nearly 60 years ago, but clearly Ms. Parks’ courage, sense of civic responsibility and vision of a better America are still relevant today. In 2014, I would like to see more lawmakers take courageous steps to end gun violence, more professionals take on the responsibility to mentor our youth and more student athletes with the vision to see that college is more than a stepping stone to the NFL or NBA.
Let’s keep Ms. Parks’ legacy of courage, responsibility and vision alive long after Black History Month ends by stepping outside of our comfort zones armed with:
- COURAGE: Muster up the courage to take a stand for something. Publicly advocate for a change you want to see in your neighborhood or city. Use your Facebook and Twitter feeds to spread the word about a cause you care about.
- RESPONSIBILITY: Be a responsible citizen. Volunteer, mentor, exercise your right to vote. I enjoyed teaching middle school students about budgeting and household finance as a Junior Achievement volunteer.
- VISION: Expand your idea of what is possible. I can envision a female President of the United States and a Democratic governor of Florida! What’s your vision for a better tomorrow?
Tuesday, December 3, 2013
Where Can You Find Humor? Everywhere!
If you are going to a holiday party or a networking event and you want a quick way to break the ice with new or old friends, have a little humor in your hip pocket. Even if you need to give a serious presentation, laughter will help you quickly grab the audience’s attention.
But where can you find good, clean humor appropriate for a business or professional audience? Everywhere! If you’ve stopped at a red light, I’m sure you’ve read a bumper sticker that made you laugh out loud (LOL).
Veteran Toastmaster International speaker Karl Righter listed 12 sources of funny material in his book, “How to Win Your Audience with Bombproof Humor”. Four great suggestions Karl mentioned were to:
1. Be observant – If you know you have a speech or presentation coming up soon, start a humor journal. Write down everything that makes you laugh. You’ll come up with authentic, believable and original humor. The best humor comes from your own personal experiences. And every parent knows that their kids are a walking comedy gold mine. I once opened a Toastmasters speech by recalling the time my six-year-old daughter slept on Silly Putty and we couldn’t get it out of her hair! The punch line—and the truth—was that she cut the sticky putty-filled hair out and left a two-inch bald spot on the left side of her head!
2. Surf the Internet – You can Google “business humor” to find jokes or visit websites such as: www.comics.com, www.comedy.com, www.humorpower.com.
3. Watch TV Comedians – Jon Stewart, Stephen Colbert, Jimmy Fallon, Arsenio Hall, Jay Leno, David Letterman, Jimmy Kimmel and Steve Harvey bring humor into our homes (or computer screen or mobile device) every day and night. Local, state, national, and international news stories are often dripping with easy-to-spot humor that television talk show hosts love to exploit.
4. Read cards, bumper stickers, T-shirts – Greeting cards, bumper stickers and T-shirts are also reliable sources of funny material you can use to establish a good rapport with an audience of one or many.
When you find a great joke or funny story, don’t forget to personalize it to fit your style and your audience. And please keep it tasteful—even if you’re cracking a joke about Rob Ford, the Canadian crack-smoking mayor of Toronto!
But where can you find good, clean humor appropriate for a business or professional audience? Everywhere! If you’ve stopped at a red light, I’m sure you’ve read a bumper sticker that made you laugh out loud (LOL).
Veteran Toastmaster International speaker Karl Righter listed 12 sources of funny material in his book, “How to Win Your Audience with Bombproof Humor”. Four great suggestions Karl mentioned were to:
1. Be observant – If you know you have a speech or presentation coming up soon, start a humor journal. Write down everything that makes you laugh. You’ll come up with authentic, believable and original humor. The best humor comes from your own personal experiences. And every parent knows that their kids are a walking comedy gold mine. I once opened a Toastmasters speech by recalling the time my six-year-old daughter slept on Silly Putty and we couldn’t get it out of her hair! The punch line—and the truth—was that she cut the sticky putty-filled hair out and left a two-inch bald spot on the left side of her head!
2. Surf the Internet – You can Google “business humor” to find jokes or visit websites such as: www.comics.com, www.comedy.com, www.humorpower.com.
3. Watch TV Comedians – Jon Stewart, Stephen Colbert, Jimmy Fallon, Arsenio Hall, Jay Leno, David Letterman, Jimmy Kimmel and Steve Harvey bring humor into our homes (or computer screen or mobile device) every day and night. Local, state, national, and international news stories are often dripping with easy-to-spot humor that television talk show hosts love to exploit.
4. Read cards, bumper stickers, T-shirts – Greeting cards, bumper stickers and T-shirts are also reliable sources of funny material you can use to establish a good rapport with an audience of one or many.
When you find a great joke or funny story, don’t forget to personalize it to fit your style and your audience. And please keep it tasteful—even if you’re cracking a joke about Rob Ford, the Canadian crack-smoking mayor of Toronto!
Monday, November 18, 2013
Are You A Great Storyteller?
Soon we’ll be gathering with family and friends at Thanksgiving. And no holiday meal is complete without hot food and memorable stories. “Do you remember the time…” kicks off an endless series of childhood stories, family legends and embarrassing tales from the past.
Every family has one person who can captivate the room with colorful stories that make you laugh, cry or feel very uncomfortable. In my family, my father takes the storytelling cake. No one can match his skills when it comes to recreating visions of his Grandma Sally (who knew all the neighborhood gossip), his uncle who got sucked up into a tornado while riding on a horse, or the day he drove his new 1957 DeSoto sedan home from the car dealership (and taught himself how to drive a car on that first solo trip behind the wheel).
But you don’t have to have the gift of gab of a Daddy Gist (my father) to be a great storyteller. If you can tell a joke, explain why you like or dislike a movie or recall—in some detail—a sporting event or past experience, then you can tell a story to a friend, co-worker or meeting audience. The storytelling skills are the same (use descriptive words that make your listeners visualize what you’re talking about). If you are talking to an audience of one or 1,000, paint a word picture that lets them hear, see, feel, smell and get a taste for everything that went on.
I recently heard Mark Brown, the 1995 Toastmasters World Champion of Public Speaking, talk about storytelling. Mark (he is in the photo with me) said that every life tells a story and there’s always a message you can share. During the recent Toastmasters International conference in Daytona Beach, FL, he identified three ways to find stories to share with family, friends or business associates. Mark says:
1. MINE FAMILY STORIES – Keep your ears open at family events. During the holidays, family reunions or at the dinner table, someone is always telling a funny story.
2. USE POP CULTURE – Explain the impact that a movie, book or blog post had on you. “It’s all about lessons learned…and what you can share,” said Mark.
3. RETELL YOUR LIFE LESSONS – Everyone has had some experience that knocked some sense into our heads. Share what you’ve learned the hard way from your biggest mistakes. “Your life tells a story and there’s always a message that someone out there needs to hear. Sometimes a lesson we learned can be valuable and powerful to someone else,” said Mark. “You have no idea the impact you can have by sharing one simple story!”
Every family has one person who can captivate the room with colorful stories that make you laugh, cry or feel very uncomfortable. In my family, my father takes the storytelling cake. No one can match his skills when it comes to recreating visions of his Grandma Sally (who knew all the neighborhood gossip), his uncle who got sucked up into a tornado while riding on a horse, or the day he drove his new 1957 DeSoto sedan home from the car dealership (and taught himself how to drive a car on that first solo trip behind the wheel).
But you don’t have to have the gift of gab of a Daddy Gist (my father) to be a great storyteller. If you can tell a joke, explain why you like or dislike a movie or recall—in some detail—a sporting event or past experience, then you can tell a story to a friend, co-worker or meeting audience. The storytelling skills are the same (use descriptive words that make your listeners visualize what you’re talking about). If you are talking to an audience of one or 1,000, paint a word picture that lets them hear, see, feel, smell and get a taste for everything that went on.
I recently heard Mark Brown, the 1995 Toastmasters World Champion of Public Speaking, talk about storytelling. Mark (he is in the photo with me) said that every life tells a story and there’s always a message you can share. During the recent Toastmasters International conference in Daytona Beach, FL, he identified three ways to find stories to share with family, friends or business associates. Mark says:
1. MINE FAMILY STORIES – Keep your ears open at family events. During the holidays, family reunions or at the dinner table, someone is always telling a funny story.
2. USE POP CULTURE – Explain the impact that a movie, book or blog post had on you. “It’s all about lessons learned…and what you can share,” said Mark.
3. RETELL YOUR LIFE LESSONS – Everyone has had some experience that knocked some sense into our heads. Share what you’ve learned the hard way from your biggest mistakes. “Your life tells a story and there’s always a message that someone out there needs to hear. Sometimes a lesson we learned can be valuable and powerful to someone else,” said Mark. “You have no idea the impact you can have by sharing one simple story!”
Sunday, November 3, 2013
As Smooth as Pumpkin Pie
Are you a smooth talker? Do words just roll off your tongue like sweat rolling down your face on a sweltering hot summer day? If both answers are “no”, there are five things you can do to make your next speech, presentation or job interview come off as smooth as pumpkin pie:
1. PRACTICE – If you are not comfortable talking off the top of your head—impromptu style—don’t! Rehearse your key talking points ahead of time. Make sure you emphasize the points you want your audience of one or more to remember.
2. KNOW YOUR AUDIENCE – Do your homework (audience research) before you walk in the door. Know what issues your audience cares about and how you can help them solve that problem. Then, keep your job interview, speech or presentation remarks relevant to whoever you’re talking to. When you talk, you want your audience to listen. But they will only listen if you care enough to talk about topics/issues that they value.
3. EYE CONTACT – To establish a rapport with your audience, you must look at them. If you have prepared written remarks, memorize your opening and closing lines so your audience can see the sincerity in your eyes, your face and in your words.
4. PACING – Even if you’re nervous, don’t talk too fast or too slow. Rushing through your sentences can make you sound like a fast-talking used car salesman (they have no credibility). But don’t talk so slow that your listeners lose interest. Your voice should have energy. Get louder for emphasis and pause when you get to commas, periods and paragraph breaks. Vary the speed and the volume of your voice so you don’t sound like a boring, monotone Al Gore-type speaker.
5. SMILE – When I was a little girl, I used to watch the Buckskin Bill television show in Baton Rouge, LA. At the end of each show Bill said, “Remember, you’re never completely dressed until you put on a smile”. And he was right. Smiling lets your audience know that you are friendly, you like them and you care about whatever you’re talking about. Show off your personality, your emotions and your passion with a warm friendly smile.
Use these five tips during your next job interview, work presentation or community speech. I bet you will be impressive as a speaker and your delivery will be as smooth as pumpkin pie!
1. PRACTICE – If you are not comfortable talking off the top of your head—impromptu style—don’t! Rehearse your key talking points ahead of time. Make sure you emphasize the points you want your audience of one or more to remember.
2. KNOW YOUR AUDIENCE – Do your homework (audience research) before you walk in the door. Know what issues your audience cares about and how you can help them solve that problem. Then, keep your job interview, speech or presentation remarks relevant to whoever you’re talking to. When you talk, you want your audience to listen. But they will only listen if you care enough to talk about topics/issues that they value.
3. EYE CONTACT – To establish a rapport with your audience, you must look at them. If you have prepared written remarks, memorize your opening and closing lines so your audience can see the sincerity in your eyes, your face and in your words.
4. PACING – Even if you’re nervous, don’t talk too fast or too slow. Rushing through your sentences can make you sound like a fast-talking used car salesman (they have no credibility). But don’t talk so slow that your listeners lose interest. Your voice should have energy. Get louder for emphasis and pause when you get to commas, periods and paragraph breaks. Vary the speed and the volume of your voice so you don’t sound like a boring, monotone Al Gore-type speaker.
5. SMILE – When I was a little girl, I used to watch the Buckskin Bill television show in Baton Rouge, LA. At the end of each show Bill said, “Remember, you’re never completely dressed until you put on a smile”. And he was right. Smiling lets your audience know that you are friendly, you like them and you care about whatever you’re talking about. Show off your personality, your emotions and your passion with a warm friendly smile.
Use these five tips during your next job interview, work presentation or community speech. I bet you will be impressive as a speaker and your delivery will be as smooth as pumpkin pie!
Wednesday, September 25, 2013
A Speech is Like a Three-Course Dinner
Do you have glossophobia or fear of public speaking? Don’t worry. You are not alone. Some experts say 75% of all people experience some form of anxiety or nervousness when they have to speak in public.
But you can solve your problem with a little practice and a new mental image of public speaking. You can join a Toastmasters International club to work through your glossophobia or you can practice at home in front of a mirror, family or friends. I am a member of Toastmasters, and I find it very comforting to think a speech as a three-course dinner.
Try this trick. Before your next talk at work or at a local community group, replace your negative image of public speaking with a delicious new image. Prepare your speech as you would a three-course meal. Think of your introduction, main points and ending as an appetizer, entrée and dessert—and you will enjoy your speaking experience more.
Don’t focus on how you will feel with everybody looking at you. Focus on the message you want to serve up to your audience and what you want them to think, feel or do in response to your message (meal):
1. Appetizer – A good appetizer or introduction wets the appetite for the main dish. Get off on the right foot with your audience and calm your nerves. Before you start talking, take a deep breath, smile and make eye contact with your audience. Make them want to hear your main points by getting their attention with a question, story or bold statistics. Relate the topic to them and give a brief overview of your topic (a quick tease).
2. Entrée – The main dish or the body of your speech should satisfy the audience’s hunger to hear your key points. Use stories, examples and humor to illustrate your meat and potatoes (your main points).
3. Dessert – A sweet dessert and a great closing should leave your audience wanting more. Make your ending memorable, like a mouth-watering cheesecake with fresh strawberries. Leave them with one point you want them to remember, a challenge to do something or a personal story that makes them laugh. Always end on a positive note.
Remember, re-direct your nervous energy into gestures and body movements that reinforce your message. Turn your uneasy frown into a smile and show enthusiasm for whatever you’re talking about. Like a good meal, you can enjoy a speech. Just serve up the appetizer, entrée and dessert with a new attitude!
But you can solve your problem with a little practice and a new mental image of public speaking. You can join a Toastmasters International club to work through your glossophobia or you can practice at home in front of a mirror, family or friends. I am a member of Toastmasters, and I find it very comforting to think a speech as a three-course dinner.
Try this trick. Before your next talk at work or at a local community group, replace your negative image of public speaking with a delicious new image. Prepare your speech as you would a three-course meal. Think of your introduction, main points and ending as an appetizer, entrée and dessert—and you will enjoy your speaking experience more.
Don’t focus on how you will feel with everybody looking at you. Focus on the message you want to serve up to your audience and what you want them to think, feel or do in response to your message (meal):
1. Appetizer – A good appetizer or introduction wets the appetite for the main dish. Get off on the right foot with your audience and calm your nerves. Before you start talking, take a deep breath, smile and make eye contact with your audience. Make them want to hear your main points by getting their attention with a question, story or bold statistics. Relate the topic to them and give a brief overview of your topic (a quick tease).
2. Entrée – The main dish or the body of your speech should satisfy the audience’s hunger to hear your key points. Use stories, examples and humor to illustrate your meat and potatoes (your main points).
3. Dessert – A sweet dessert and a great closing should leave your audience wanting more. Make your ending memorable, like a mouth-watering cheesecake with fresh strawberries. Leave them with one point you want them to remember, a challenge to do something or a personal story that makes them laugh. Always end on a positive note.
Remember, re-direct your nervous energy into gestures and body movements that reinforce your message. Turn your uneasy frown into a smile and show enthusiasm for whatever you’re talking about. Like a good meal, you can enjoy a speech. Just serve up the appetizer, entrée and dessert with a new attitude!
Thursday, August 8, 2013
Everybody Needs an Elevator Speech
Can you introduce yourself to a stranger in the time it takes to ride an elevator? Are you looking for a job, a promotion or more business for your company? If your first answer is “no” and your second answer is “yes”, then you need a memorable opening line. The “elevator speech” is a 30-second-to-two-minute conversation starter that introduces you to a new person.
Do you really need one?
Everyone wants to be memorable and impressive, so everyone needs an elevator speech. It’s just a short description that makes people want to know more about you or your business. Take a few minutes and be ready the next time someone says, “Tell me about yourself” or “What do you do”. These four easy steps can make you a winner at your next networking event, job interview or professional meeting.
Four easy steps
What do you need to say in your elevator speech? Keep it short. Describe yourself as a problem solver. Connect with the other person. Leave them wanting to know more about you.
1. Short and sweet – Quickly answer the question, “Why should I be interested in you?” Your opening line should be more interesting than your job title. Instead of saying, “I teach adult social media classes at Winter Park Technical School.” You can say, “I take the mystery out of using social media”.
2. Make a connection – Describe yourself as a problem solver and make a connection between what you have to offer and the other person’s needs. Use action or feeling words (dream, excite, love, drive, stress, etc.) to make an emotional connection. For example, “I take the mystery out of using social media and teach adults how to get comfortable with Facebook, Twitter and Pinterest”.
3. Start a dialogue – You want the person to ask you how you can help them. An elevator speech should be the foundation for a deeper conversation and eventually a relationship.
4. Close with a question – Close with an open-ended question (that can’t be answered with a “yes” or “no”) that shows you’re interested in learning more about the other person. For example, “I take the mystery out of using social media and teach adults how to get comfortable with Facebook, Twitter and Pinterest. What do you do?”
Remember to tailor your elevator speech to your audience. Practice it, revise it and make it sound natural, not like you are making a memorized sales pitch. A good elevator speech can introduce you to a stranger and make you sound like someone they want to know more about. You can turn an elevator ride into a business opportunity or a valuable friendship.
Do you really need one?
Everyone wants to be memorable and impressive, so everyone needs an elevator speech. It’s just a short description that makes people want to know more about you or your business. Take a few minutes and be ready the next time someone says, “Tell me about yourself” or “What do you do”. These four easy steps can make you a winner at your next networking event, job interview or professional meeting.
Four easy steps
What do you need to say in your elevator speech? Keep it short. Describe yourself as a problem solver. Connect with the other person. Leave them wanting to know more about you.
1. Short and sweet – Quickly answer the question, “Why should I be interested in you?” Your opening line should be more interesting than your job title. Instead of saying, “I teach adult social media classes at Winter Park Technical School.” You can say, “I take the mystery out of using social media”.
2. Make a connection – Describe yourself as a problem solver and make a connection between what you have to offer and the other person’s needs. Use action or feeling words (dream, excite, love, drive, stress, etc.) to make an emotional connection. For example, “I take the mystery out of using social media and teach adults how to get comfortable with Facebook, Twitter and Pinterest”.
3. Start a dialogue – You want the person to ask you how you can help them. An elevator speech should be the foundation for a deeper conversation and eventually a relationship.
4. Close with a question – Close with an open-ended question (that can’t be answered with a “yes” or “no”) that shows you’re interested in learning more about the other person. For example, “I take the mystery out of using social media and teach adults how to get comfortable with Facebook, Twitter and Pinterest. What do you do?”
Remember to tailor your elevator speech to your audience. Practice it, revise it and make it sound natural, not like you are making a memorized sales pitch. A good elevator speech can introduce you to a stranger and make you sound like someone they want to know more about. You can turn an elevator ride into a business opportunity or a valuable friendship.
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